Privacy Policy
Last updated: October 2026
Star Companies, Inc. ("we", "us", or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website and services, you agree to the practices described here.
1. Information We Collect
We collect information you voluntarily provide when you request a free estimate, schedule an evaluation, submit a customer survey, apply for a job, or contact us. This may include your name, phone number, email address, property address, and details about your project or comfort concerns.
We may also automatically collect limited technical information such as browser type, pages visited, and referring URLs to help us improve our website.
2. How We Use Your Information
We use your information to respond to your inquiries, schedule and perform estimates and installations, provide customer support, send project-related communications, and improve our services.
We will never sell or rent your personal information to third parties. We do not share your contact details with marketers.
3. Cookies & Local Storage
Our website uses cookies and browser local storage to remember your privacy preferences, improve site performance, and analyze how visitors use our site. You can control cookies through your browser settings and through the consent banner displayed on our site.
Essential cookies are required for the site to function. Optional analytics cookies are only set after you accept them.
4. Third-Party Services
We may use trusted third-party tools for maps, video embedding, and basic website analytics. These providers may set their own cookies and have their own privacy policies, which govern their use of any data they collect.
We do not share your personal contact information with these providers beyond what is necessary to deliver the requested feature (for example, displaying a map).
5. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure.
6. Your Rights & Choices
You may request access to, correction of, or deletion of your personal information at any time. You can decline optional cookies using the consent banner or your browser settings, and you can unsubscribe from any non-essential communications.
To exercise any of these rights, contact us using the information below.
7. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date.
9. Contact Us
Questions about this policy or your information? Call us at (816) 353-2160 or reach our Raytown, MO office. We're happy to help.
